Privacy Policy

DATA CONTROLLER
The controller of the data:
1. of all persons visiting and using the website www.mydivinegoods.com; all persons who follow the BY.HERBS fanpage on Facebook and Instagram; all persons who make purchases in the BY.HERBS online store at www.mydivinegoods.com.
2. subscribers to our newsletter.
is Superhuman by Nature sp. z o.o. with its registered office in Łódź, address: ul. Prezydenta Gabriela Narutowicza 40/1, 90-135 Łódź, entered into the register of entrepreneurs of the National Court Register maintained by the District Court for Łódź, 20th Commercial Division of the National Court Register, under KRS number 0000868176, holding REGON number: 38745213300000, NIP number: 7252303962 (“Controller”).
Contact with BY.HERBS is possible via the e-mail address [email protected].
PURPOSES AND LEGAL BASES FOR DATA PROCESSING
We process personal data for the following purposes:
1. persons visiting and using the website www.mydivinegoods.com:
  - ensuring the proper technical functioning of our website (Article 6(1)(b) GDPR); responding to received enquiries regarding offers and products (Article 6(1)(f) GDPR); profiling for the purpose of analysing statistics on the use of the website www.mydivinegoods.com (Article 6(1)(f) GDPR).
  Providing your personal data is necessary in order to use our website and to receive a response to your enquiry.
2. persons who follow the BY.HERBS fanpage on Facebook and Instagram:
  - promotion of our products and services and building a positive image of Superhuman by Nature sp. z o.o. (Article 6(1)(f) GDPR);
  - responding to received enquiries regarding offers and products (Article 6(1)(f) GDPR).
    Providing your personal data is necessary to follow our social media profiles and to receive a response to your enquiry.
3. persons who make purchases in the BY.HERBS online store:
  - conclusion and performance of a sales contract for our products, including handling the ordering and complaint process (Article 6(1)(b) GDPR);
  - fulfilment of legal obligations related to sales records resulting from the Accounting Act and Polish tax law regulations (Article 6(1)(c) GDPR);
  - defence and pursuit of claims related to concluded sales contracts (Article 6(1)(f) GDPR).
    Providing your personal data is necessary to perform the sales contract. In the case of:
  - persons visiting and using the website www.mydivinegoods.com who decide to contact the Controller, we process: first name, last name, phone number, e-mail address, and the content of the message to the Controller;
  - persons who follow the BY.HERBS fanpage on Facebook and Instagram, the Controller processes: first name, last name, e-mail address, Facebook/Instagram ID and other data made available by Facebook or Instagram;
  - persons who make purchases in the BY.HERBS online store and decide to make a purchase at BY.HERBS, we process: first name, last name, residential address (order delivery address), e-mail address, phone number, NIP (and other company data if an invoice is requested), payment data.
4. subscribers to our newsletter.
  - informing about our research, products, services, promotions and building a positive image of Superhuman by Nature sp. z o.o. (Article 6(1)(f) GDPR);
  - direct marketing of the services of Superhuman by Nature sp. z o.o. (Article 6(1)(f) GDPR).Providing your personal data is necessary to carry out the subscription to our newsletter.
    In the case of:
    1. persons visiting and using the website www.mydivinegoods.com who decide to contact the Controller, we process: first name, last name, phone number, e-mail address, message content to the Controller; persons who follow the BY.HERBS fanpage on Facebook and Instagram, the Controller processes: first name, last name, e-mail address, Facebook/Instagram ID and other data made available by Facebook or Instagram; persons who make purchases in the BY.HERBS online store and decide to make a purchase at BY.HERBS, we process: first name, last name, residential address (order delivery address), e-mail address, phone number, NIP (and other company data if an invoice is requested), payment data; newsletter subscribers, we process: first name and e-mail address.
DATA RETENTION PERIOD
We store the collected personal data for the following period:
1. persons visiting and using the website www.mydivinegoods.com
  - for a period of 3 years from the date of visiting our website;
  - if you decide to contact us, your personal data provided in the contact form will be deleted immediately after your matter has been resolved.
2. persons who follow the BY.HERBS fanpage on Facebook and Instagram:
  - for as long as you remain a follower of our fanpage.
3. persons who make purchases in the BY.HERBS online store:
  - 5 years from the end of the calendar year in which the last order was placed.
4. subscribers to our newsletter:
  - data necessary to carry out the newsletter subscription is stored until you withdraw your consent to receive it.
TO WHOM MAY WE DISCLOSE YOUR PERSONAL DATA?
We may disclose your personal data to:
1. persons visiting and using the website www.mydivinegoods.com:
  - providers of IT services and systems that we use to operate our website and analyse statistics;
  - legal advisors and consultants servicing Superhuman by Nature sp. z o.o. to the extent that disclosure of data is necessary to use their services;
2. persons who follow the BY.HERBS fanpage on Facebook and Instagram:
  - social media platform operators;
  - providers of IT services and systems that we use to operate our website;
3. persons who make purchases in the BY.HERBS online store:
  - entities handling payments for ordered products for the purpose of servicing and processing order payments;
  - providers of IT services and systems that we use to operate our store;
  - entities providing accounting and bookkeeping services to Superhuman by Nature sp. z o.o.;
  - legal advisors and consultants servicing Superhuman by Nature sp. z o.o. to the extent that disclosure of data is necessary to use their services. We do not transfer your personal data to entities located outside the European Economic Area.
4. subscribers to our newsletter.
  - providers of IT services and systems that we use to send the newsletter.
YOUR RIGHTS
Every person whose data is processed by the Controller has the right to:
- request access to their personal data;
- rectification, deletion or restriction of the processing of their personal data;
- to the extent that personal data is processed in an automated manner for the performance of a contract (Article 6(1)(b) GDPR): the right to data portability;
- to the extent that personal data is processed on the basis of your consent (Article 6(1)(a) GDPR): you have the right to withdraw the consent granted at any time, which does not affect the lawfulness of processing carried out on the basis of consent before its withdrawal.;
- the right to lodge complaints
  If you wish to exercise your rights, please contact us via e-mail at: [email protected] or in writing at our address, i.e. Superhuman by Nature sp. z o.o., ul. Prezydenta Gabriela Narutowicza 40/1, 90-135 Łódź.
AUTOMATED DECISION-MAKING
We do not use any information provided by you for the purposes of automated decision-making.
FACEBOOK PAGE STATISTICS
We use the page statistics feature provided by Facebook. Page statistics are a feature that allows us to view aggregated and anonymous data about users of our fanpage and to understand the actions taken by persons visiting it. Data within the page statistics feature is processed by us as joint controllers together with Meta Platforms Ireland Limited. All questions regarding the page statistics feature should be directed directly to Meta Platforms Ireland Limited. More information can be found here:
- https://pl-pl.facebook.com/privacy/explanation (Facebook)
- https://pl-pl.facebook.com/help/instagram/519522125107875 (Instagram)
COOKIES
On our website www.mydivinegoods.com we use cookies (“cookies”) and similar technologies (e.g. pixel tags). Cookies are small packets of information stored on end-user devices, usually containing the website address, date of placement, expiry date, a unique number and additional information in accordance with the purpose of a given cookie. The cookies we use can be divided into 2 categories:
– statistical and analytical cookies, which allow us to understand how users behave on our website using aggregated and anonymous statistical information;
– marketing and remarketing cookies, which allow us to track users of our website and advertise our products online. We use social media plugins and advertising tools of Google and Facebook. This means that – depending on your device settings and your consent – information about your use of our website may be combined with other information that you have provided to Google or Facebook or that has been collected as a result of your use of their services. These websites collect data directly from your web browser and process it in accordance with their own privacy policies (relevant links are provided below). You can disable the storage of cookies directly on the device used to connect to our website, in accordance with the browser manufacturer’s instructions:
– Google Chrome
– Safari
– Mozilla Firefox
Information on configuring and deleting cookies in other web browsers can be found on the websites of their manufacturers.
CHANGES TO THE PRIVACY POLICY
The provisions of the Privacy Policy may be subject to improvements and changes, and its latest versions will always be published on our website and marked with the date of the last update.